DOCUMENT CONTENTS
1. ABOUT FYMC
2. PROGRAMME DETAILS
3. IMPLEMENTATION PLAN
4. FACILITATORS
5. INVESTMENT
6. TERMS & CONDITIONS
'Faith is the starting point for any healthy relationship. Business is all about trust and healthy relationship. We aim to build relationship with clients to add value in their business -growth. We commit our self to do the best possible services with a great integrity and quality. That's how; the company name evolved as "Faithfully Yours Management Consultants Pvt. Ltd"
1. ABOUT FYMC
Faithfully Yours Management Consultant Pvt. Ltd is a value adding and Qualified HR Management Company. We cater to the HR needs of Fortune 500 companies, CMMI level companies and more than 250 reputed organizations in India. We have been providing quality and value adding services for the past 11 years. We have also trained more than 200,000 professionals in behavioral and soft skills.
We operate out of Chennai, Bangalore, Mumbai, Coimbatore and Pondicherry right now along with a dedicated team of qualified professionals with experience in HR Services to fulfill the requirements of our valuable customers.
FYMC offers HR Services in the areas of Training, Recruitment, Organizational Development and Value Adding Services like Personality Profiling, Resume Processing Services, Back Office Recruitment Service, Counseling, Compensation Research, etc.
The main reasons for FYMC's growth have been quick turnaround times, quality of service, a progressive strategy, reliability and most importantly binding trust. Above all, we commit ourselves to enrich people and also be a reliable HR Service Provider for our clients.
2. PROGRAMME DETAILS
2.1 OBJECTIVES¢ Value and Importance of Effective Communication Skills
¢ Overcome personal and professional communication barriers
¢ Master the different tools of Business Communication
¢ To establish oneself as an excellent communicative channel
¢ Strategies and Techniques to be successful professional through effective Business Communications skills.
2.2 SESSION DETAILSSESSION 1: INTRODUCTION
¢ Ice Breaker
¢ Objectives about the Program and Participants Introduction
¢Value and Importance of Communication at Work
¢Practical Examples and InteractionSESSION 2: COMMUNICATION SKILLS
¢ Prerequisites of Successful Business Communication Skills
¢ Value, Importance and the Process
¢ How communication improves our performance and face value
¢ Structured Exercises
SESSION 3: COMMUNICATION BARRIERS
¢ Intrapersonal Barriers
¢ Interpersonal Barriers.
¢ Intra Team Barriers.
¢ Inter Team Barriers.
¢ How to Overcome Barriers
SESSION 4: PROFESSIONAL ETIQUETTE
¢ Telephone & email Etiquette.
¢ Rapport Building.
¢ Importance of completing the conversation.
¢ Importance of paraphrasing and feedback.
SESSION 5: NON VERBAL COMMUNICATION SKILLS
¢ Important things one need to know about non verbal skills.
¢ To do and not to do in non verbal skills .
¢ Ideal body language postures and gestures.
SESSION 6: SUMMARY AND CLOSURE
¢ Review and Summarizing
¢ Feedback Session
¢ Closure of the Program
2.3 TRAINING OUTCOME
¢ Increased self-confidence in terms of communication skills
¢ Enhance effectiveness in communication
¢ Faster and Clearer communicative loops
¢ Definite areas for development for individuals
3 IMPLEMENTATION PLAN
3.1 Training Process
¢ Pre-Training Study (PTS) forms will be sent well before the program.
¢ Training Program will be customised based on the data received from the PTS of participants.
¢ Feedback from participants will be collected (using FYMC forms) at the end of each program.
3.2 Methodology
¢ Powerful Presentations
¢ Structured Exercises
¢ Interesting Games
¢ Group Interactions
3.3 Duration - 1 day; Date: 25.02.2011;
Venue: FYMC Learning Centre, Chennai.
4 FACILITATOR
Highly experienced and well-qualified Corporate Trainer will take you through this programme.
Facilitators who train Fortune 500 and CMMi Level companies like Ford, Titan, Nokia, Hyundai, Aircel, Ashok Leyland, iGATE, L&T, Siemens in similar skills will personally interact and give you feedback and action plan at every stage of the module.
5 INVESTMENT
The investment for the programme is Rs. 2,200/- Inclusive of Service taxes, which includes:o Pre-Training Study.
o Customizing the contents.
o Faculty Team fee.
o Structured Course Material.
o Feedback about the program and Participants.
TERMS & CONDITIONS
¢ The payment shall be made at the end of the Programme by mode of DD/Cheque in favor of "Faithfully Yours Management Consultants Private Limited".
APPENDIX
Our client base includes several Fortune 500 and reputed organizations. Some of those who have immensely benefited from FYMC's training programs are:
¢ AIG Software Solutions
¢ Aircel
¢ Audco
¢ BEL
¢ Blue Dart Aviation
¢ CAMS
¢ CGI
¢ Concorde Motors
¢ Eurotherm Del India
¢ Emerson Fisher
¢ Eureka Forbes
¢ Ford Business Service Centre
¢ GMR Power Corporation Ltd
¢ Greaves Cotton
¢ GRT Grand
¢ Hyundai
¢ Hexaware
¢ iGate Global Solutions
¢ Intimate Fashions
¢ iFlex
¢ IFB
¢ ITC Ltd
¢ J&B Software
¢ Jabil
¢ LMW
¢ L&T
¢ Life Style
¢ Max Retail
¢ MRF
¢ Marg Constructions
¢ Nandi Toyota
¢ Nokia
¢ PHC
¢ Perlos
¢ Quest Global
¢ Radisson
¢ Rane
¢ Redington
¢ Shahi Export House
¢ Siemens Information System
¢ Sobha Developers
¢ Titan Industries Ltd
¢ Thirumalai Chemicals
¢ Ucal Fuel Systems
¢ Valdel
¢ Wipro
¢ Whirlpool
¢ Xenos
Service Contacts
Mr. Richard
Mobile: 9894511052
Email: bdt@fymc.co.inWeb : www.fymc.co.in
We are offering HR Services to corporate for 11 years. More than Two Lakhs of People experienced FYMC Programs. We promise you Quality & Lively Training Programs for your team members.